Your Privacy Policy states I need “written consent” of the individuals in my photos?.Are our photos/videos processed through AI to spot explicit/illegal content?.Are my photos and video edits processed on my local frame or your server?.Do you have any backups? Will deleting my account also purge these backups?.If I delete my account, will this remove my files from your server?.If we delete a photo from the frame, is it deleted from your server?.In what country/countries are my files stored?.How do you protect my photos/videos on your server?.What type of server do you use to store my files?.Are any photos stored on the frame itself?.Who owns the photos/videos, their copyrights and their metadata?.If you wish to opt out of optional data collection, please disable "Smart Suggestions" (explained below in question 12) and send an optional data opt-out request to you would like to delete your entire Aura account - including all your uploaded photos and account information - you can do so directly in your Aura Frames app (> "View Account" > "Account Data") or by contacting request account deletion. Each email includes an "Unsubscribe" option for you to opt out. Email addresses for our newsletters to keep customers informed about news or deals. Website cookies to better understand website performance and market our products.Metadata to offer our customers advanced photo/video curation services.Analytics and diagnostic data to improve our products and services.In addition, we may collect “optional” data, including: Any previous communication that we may have had with you, for example when you contacted our Support team for assistance.Information we need to store for legal or accounting purposes (e.g.Details we require in order to ship your product (e.g.Data and permissions, for example granting the Aura Frames app access to photos on your phone’s camera, so you can add them to the frame ( Learn More ).Similar to other photo-sharing platforms, Aura does gather, use, and store “ essential” data that is required to enable our product and services. Your data, photos and videos remain yours. Use any of the content of your photos for target advertising, to sell you things, or otherwise be nosy or creepy.Īura does not sell your data. Show anyone (other than you) photos or videos of yours that you don’t add to frames (e.g. Sell your photos or other personal data to other companies. If you signed up to our marketing newsletter, we collect your email address to share offers and product updates. This is always required for uploaded files but can be turned off for photos / videos that you didn’t upload (see: turning off Smart Suggestions)Īllow other people who were invited to contribute to the same frame as you to see and download the photos and videos you send to that frame (more info: Here). Send your selected photos and videos - and their metadata - to our secure servers so we can help you manage them and deliver them to your frame(s).Īnalyse your photos and videos, and their metadata, so we can group them (by which people are in them, by where they’re taken) to make it easier to pick which ones to display. Further below, you will find a helpful list of answers to the most common privacy questions. To help you understand the more detailed Privacy Policy, here’s a quick summary of what we do and how you can opt out of certain services. Our processes and actions are guided by all applicable, regional, privacy laws.If we make significant changes to our privacy policy or processes, we’ll let you know.We explain exactly what we’re doing with your data in clear and common language.We make it easy to opt out of non-essential (”optional”) personal data collection.
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